Shipping Policy

As Instasender provides a digital SaaS platform utilizing the WhatsApp Business API and CRM integration, this policy governs the electronic delivery of our services.

Nature of Products

We provide digital services, and no physical goods are shipped to customers. All products, including platform access, configurations, and any custom setups or documentation, are delivered electronically to the customer’s provided email address or server.

Delivery Timeline

  • Platform Access (Subscriptions): Access to your Instasender account is typically granted immediately upon successful payment confirmation.
  • Source Code and Setup Services: Delivered within 3–5 business days after payment confirmation and necessary business verification.
  • Custom Integration Services: Delivery timelines will be communicated individually based on project requirements, complexity, and mutual agreement in the Statement of Work (SOW).

Delivery Process

Upon successful payment, our team will contact you via email or phone to confirm your details and initiate the setup and configuration process. Once completed, all platform access, configuration guides, and any requested deliverables will be shared electronically via secure email or direct access to the platform.

Failed Deliveries

If you experience any issues with receiving your digital deliverables, platform access, or setup confirmations, please reach out to us immediately for assistance:

  • Email: support@instasender.com
  • Phone: 9692563989

Website: https://instasender.com/